> ## Documentation Index
> Fetch the complete documentation index at: https://docs.primeearn.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Offers FAQ

> Frequently asked questions for the Offers & Games integration.

# Offers FAQ

## User Support

You can direct users to Prime Earn's support pages for help with offers or to submit a support ticket. Substitute your real `app-key` and the user's `external_user_id` in the links below:

| Link                    | URL                                                                                          |
| ----------------------- | -------------------------------------------------------------------------------------------- |
| FAQ                     | `https://monetize.primeearn.com/support?app={app-key}&uuid={external_user_id}`               |
| Submit a support ticket | `https://monetize.primeearn.com/support-create-ticket?app={app-key}&uuid={external_user_id}` |

The FAQ page automatically selects the language based on the user's device locale.